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Welcome to our FAQs page
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Frequently Asked Questions

How to assemble our chairs?

We have provided the product assembly instructions and complete video. 
1. Open the product page, find the corresponding model, and watch the installation video.
2. Unpack the chair package and check whether any parts are missing by referring to the assembly instructions.
3. Watch the video and follow the steps in sequence to assemble the product.
4. After the assembly is completed, check whether the product can function properly. If there is any problem, please contact us in a timely manner.

What should I do if the product is damaged？

You can contact us immediately and we will handle your matter as quickly as possible.
1. Take photos of the damaged area and order screenshots, then contact us immediately.
2. Select the most preferred method to handle the issue based on the after-sales solution we provide.
3. Wait patiently for the resolution until the issue is fully resolved.

Are these chairs ergonomically designed？

Every chair is designed with consideration of multiple aspects to enhance product comfort.
1.The mesh chair has excellent elasticity, fit the waist and back curve.
2. It provides comfortable support which helps you to maintain a relaxed posture in a long hours of work.
3.The structure of the chair design makes it easier to disperse pressure and relieve muscle fatigue, such as armrests that can rotate 90 degrees, seats that can rotate freely 360 degrees, and backrests that can swing and tilt by 30 degrees.

What is the material of these chairs?

All these chairs are made of comfortable materials, featuring high-density natural sponge and FSC-certified wood.
1.The sponge cushion offers a larger supporting area, which can reduce body soreness.
2.The high-quality breathable mesh allows you to sit more comfortably.
3.The chair frame is made of FSC-certified wood, ensuring better sturdiness and durability.
What work environments are office chairs suitable for?
Chairs of our brand are suitable for a variety of occasions.
They are ideal for placement and use in spaces such as offices, bedrooms, studies, and living rooms, catering to the needs of different groups of people.

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